Performance Improvement

At Parkes Business Services we have over 20 years experience in performance management  in both private and public sector environments. Our lead practitioners have Black Belt Lean/Six Sigma skills with extensive experience in setting up Lean/Six Sigma improvement programmes in organisations. These have led to impressive results in customer satisfaction and financial performance. Historically, we have specialised in housing and automotive retail however you can see which other clients we have worked with.

STAFF ENGAGEMENT AND EMPOWERMENT

This is the key to organisations achieving high performance. Whether it’s help with designing staff engagement surveys or implementing mechanisms to capitalise on your staff ideas, Parkes Business Services can help.

Change and Project Management

Our lead practitioners are Prince 2 qualified but are also able to provide training and consultancy to help you implement a more pragmatic project management structure, which really does deliver your strategies. Find out more about these training packages. Change is a complex and tricky part of any business and our extensive experience in managing change will help you get through it as smoothly as possible.

Performance Framework and KPI Design

Our experience at Parkes Business Services tells us that many organisations have far too many measures and often lose sight of what matters most to the success of the business. Our skills in working with the EFQM Model, Investors in Excellence Standard and the Kaplan and Norton Balanced Scorecard can help you design a brilliant suite of measures which really drives your business in the right direction –ensuring you do best, what matters most.

Strategic Planning

Strategy is an area where many organisations struggle to get it right. The most successful companies excel at strategy –they have a clear envisioned future and core purpose and ensure that each and every one of their staff are aligned with this ideology. Whether you have 5 or 500 staff, realise the full potential of your resources by developing and deploying an invigorating and motivating strategy.

Coaching and MentorinG

Whilst we recognise the importance of training and we do deliver varied course material to many clients, we feel that coaching and mentoring is a very powerful way to get teams and individuals to reach their maximum potential. Whether this is coaching ‘green belts’ in their improvement projects or helping individuals hit their targets, we can help you.