"We, Sienna X are a growing SME beauty brand. As we got bigger we identified a number of areas with growing pains that we needed to resolve. We decided to seek some expert help and used the services of Parkes Business Services. Since working with Sienna, Lee has methodically worked through these problem areas deploying tools such lean, project management and strategic planning etc as appropriate. As a result we have seen significant improvements in our strategic direction, operational efficiency, project management and even behavioural changes. This has pushed the whole team on in terms of their development and pushed the business as a whole on in terms of effectiveness and success. I wouldn't hesitate to use Parkes Business Service again in the future."

Steve Matthews 
Operations Director

"I have known Lee for some years now, originally through our shared work with EFQM. He had set up a very successful Lean programme through which he transformed services within his organisation.In my current role as Head of Business Improvement I am embarking on a similar transformation programme. When I heard Lee had gone freelance I didn't hesitate to make use of his significant skills and experience in this arena. Lee has been great -he has really galvanised our senior management team -they're really on board and up for the change. Lee helps us scope our projects and guides us through the change process. He has a very likeable and approachable style which works as well for senior staff as it does for operational staff at the 'sharp end'. If you're looking to achieve significant and sustainable performance improvement then look no further than Parkes Business Services".

Nicola Hope
Head of Business Improvement

“Imagine solving a stubborn business problem or performance issue with someone who likes nothing more than working closely with everyone involved in a systematic and targeted way, leaving sustainable improvements. With Parkes Business Services you get this and more besides. Their approach is goal-focused, context specific and invariably leaves you with the capabilities to do more for yourselves. 
Lee will strongly advocate what works for your circumstances and goals and challenge you when you need to raise your game. In the 12 months we've worked together, my business and I have improved from working with him. Lee stretches us, suggests improvements and gives praise when it’s due.”

Dylan Chipp
Voluntas Co-founder, investor, business development specialist and school governor.

Parkes Business Services provide coaching to trainee Lean Green Belts through the guided successful delivery of organisational improvement projects.

Parkes Business Services provide training in performance management to the Scrutiny Panel and voids management coaching to operational teams.

Parkes Business Service provide training in performance management to operational staff and coaching to individual managers to help them develop their service plans.